Privacy Policy for EHU UK Limited
LAST UPDATED Date: JUNE 1, 2025
At EHU UK Limited (“Company”, “we”, “our”, or “us”), accessible via https://ehuukltd.com, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products, in compliance with applicable global data protection laws.
1. Who We Are
EHU UK Limited is a Hong Kong-based company engaged in the global sale of authentic software licenses and hardware solutions. Our goal is to offer genuine, secure, and legally compliant technology products to customers worldwide.
2. Information We Collect
We collect both personal and non-personal information to fulfill your orders, improve our services, and protect against fraud.
a) Personal Information
When you make a purchase, register on our website, or contact us, we may collect:
-
Full Name
-
Email Address
-
Phone Number
-
Billing and Shipping Address
-
Payment Information (processed via secure third-party providers)
-
Order History
b) Non-Personal Information
Includes:
-
IP Address
-
Browser Type
-
Device Information
-
Cookies and Usage Data (see Section 7)
3. How We Use Your Information
We use the information we collect for purposes such as:
-
Processing and delivering your orders
-
Providing customer support
-
Sending order confirmations and updates
-
Responding to inquiries
-
Detecting and preventing fraud
-
Complying with legal obligations
-
Improving our website and services
4. Legal Basis for Processing
We process your data based on the following legal grounds:
-
Your consent
-
Performance of a contract (e.g., fulfilling your order)
-
Compliance with legal obligations
-
Legitimate business interests (e.g., customer support and analytics)
5. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
-
Payment gateways (e.g., Stripe, PayPal)
-
Shipping providers (e.g., DHL, FedEx)
-
Customer support tools (e.g., live chat software)
-
Analytics and marketing tools (e.g., Google Analytics)
-
Government or law enforcement, if required by law
6. International Data Transfers
As we operate globally, your data may be processed in countries outside your own, including Hong Kong. We take appropriate measures to ensure your data is handled securely in accordance with this Privacy Policy and applicable laws (e.g., GDPR, CCPA).
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
-
Remember your preferences
-
Analyze website usage
-
Enable essential site functions
You can manage cookie preferences via your browser settings.
8. Data Retention
We retain your personal data only for as long as necessary to:
-
Fulfill the purposes described in this Policy
-
Comply with legal, accounting, or regulatory requirements
9. Your Rights
Depending on your jurisdiction, you may have the right to:
-
Access your personal data
-
Request correction or deletion
-
Object to or restrict processing
-
Withdraw consent
-
Lodge a complaint with your local data protection authority
To exercise these rights, email us at support@ehuukltd.com.
10. Data Security
We implement industry-standard technical and organizational measures to protect your data, including SSL encryption, secure payment gateways, and access controls.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of the site implies acceptance.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
EHU UK Limited
Email: support@ehuukltd.com
Website: https://ehuukltd.com
Based in: Hong Kong